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Benefits and Limitations of Outsourcing

Business process outsourcing (often called BPO) in a lame man's terms can be defined as "a process of sharing your business functions (responsibilities) with a third party organization which is a proven expert in doing things that you cannot or do not want to handle yourself."

BPO business is one of the most flourishing business is today's date.

Why outsource your Business?
BPO companies in India and similar countries offer almost full virtualization of your business, offering your business quality, cost-efficiency and minimum time taken for completion of your work all at the same time.

What are the advantages of Outsourcing your business?
  • Outsourcing all your data entry and other cumbersome jobs to a partner lets you concentrate on your core activities and lets you do what you do best.
  • Outsourcing your responsibilities to a BPO, especially an Indian BPO company who are experts in handling quality and quantity at the same time will offer you great superiority at the lowest possible expenditures giving you unmatched cost-efficiency.
  • Overhead cost Reduction is also a very big advantage. Many processes generally require large infrastructure, Investment, maintenance and other overheads so it is always advisable to outsource such processes.
  • If you employees leave their jobs on a short notice, even then it is possible to operate at the same pace without the risk of a substandard efficiency because of outsourcing.
  • If a large project is to done and your employees do not have the required skills then on-site outsourcing of the project will enable your employees to gain skills while working side-by-side with the BPO outsourcing company
And, what about the disadvantages?
As appealing at it seems there are certain limitations in outsourcing
  • Firstly, since you are sharing a part of your responsibility with an outsourcing partner you are also giving him some authority and as a result of that you might not have a direct control on that particular operation.
  • Secondly, outsourcing is neither possible nor advisable for all your business functions, which means that you should never outsource all of your processes.
  • Finally, it is a fact that you are tied down to the BPO Company financially, so it is possible that if that company goes bankrupt or suffers any loss you might also face some minor consequences.
So you have your own pros and cons for whether to outsource your business to a firm that offers BPO services or not but it is clearly seen that the advantages of BPO outweigh the limitations by tons and if you chose as they call it a good "BPO outsource", it is also possible that you minimize the limitations.

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